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Step-by-Step Guide to Electric Knife Repair

  1. Clean Your Device: Please clean your electric knife thoroughly before sending it in for repair to avoid an additional $35 cleaning fee.
  2. Contact Gyrosknife Service: Contact our service team by phone at 1-877-394-8227 or by email at info@gyrosknife.com. Please have your serial number or invoice number ready so we can process your request efficiently.
  3. Device Inspection and Cost Estimate: Our experienced technicians will inspect your device, diagnose the issue, and provide you with a repair cost estimate.
  4. Approve the Repair: Once you receive the estimate, you can decide whether to proceed. If you approve, we will confirm the total repair cost. If you choose not to proceed, a $29.99 diagnostic fee will apply (waived if you purchase a new device).
  5. Repair and Return: Once approved, we typically repair your electric knife within 1–3 business days. Afterwards, we will return your device ready for use, backed by a 6-month warranty on replacement parts.

Service Repair

Please note: If you choose not to proceed with the repair, a $29.99 diagnostic fee applies (waived if you purchase a new device).

In the rare case that we determine the cost of repair isn’t financially feasible, we’ll gladly offer you a brand-new machine at a discounted rate.

Please clean your machine before shipping to avoid a $35 cleaning fee.

We appreciate your trust in us and look forward to getting your machine back up and running as quickly as possible.

Phone:

Live Support (877) 394-8227

What'sApp

1-(858) 380-6172

E-mail:

Write us info@gyrosknife.com