Step-by-Step Guide to Electric Knife Repair
- Clean Your Device: Please clean your electric knife thoroughly before sending it in for repair to avoid an additional $35 cleaning fee.
- Contact Gyrosknife Service: Contact our service team by phone at 1-877-394-8227 or by email at info@gyrosknife.com. Please have your serial number or invoice number ready so we can process your request efficiently.
- Device Inspection and Cost Estimate: Our experienced technicians will inspect your device, diagnose the issue, and provide you with a repair cost estimate.
- Approve the Repair: Once you receive the estimate, you can decide whether to proceed. If you approve, we will confirm the total repair cost. If you choose not to proceed, a $29.99 diagnostic fee will apply (waived if you purchase a new device).
- Repair and Return: Once approved, we typically repair your electric knife within 1–3 business days. Afterwards, we will return your device ready for use, backed by a 6-month warranty on replacement parts.
Repair resources and parts
Gyro slicer and doner knife repair for Dost, Uyar and Ceylan Devran machines. Already sent your slicer in? Request a repair online or track your repair ticket.
Often a repair is just a part: find blades in our gyro slicer blade fit guide, or browse Uyar parts, Dost 80, Dost 90, Dost 100, Dost 120 and Devran parts. Watch our how-to videos for fuse and blade changes, and see the operating manuals.
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